Corporate Wellness

Our Commitment to
Excellence & Precision

Adhering to international standards to ensure every report reflects the truth of patient health.

Quality Policy

NDRL DIAGNOSTICS Pledges Accuracy

We pledge to provide accurate, reliable and timely medical laboratory services in Biochemistry, Immunology, Hematology, and Molecular Biology using state-of-the-art technology and highly trained staff.

"We are committed to good professional practice and comply with ISO 15189:2022 and NABL 112 requirements."

Quality Objectives

  • Continuous monitoring of laboratory performance via Quality Indicators.
  • Promote staff continued training and competency assessment.
  • Constant improvement of services through systematic feedback.
  • Rigorous reduction of Turn Around Time (TAT).
  • Resolving all complaints within 2 working days.

Standardized Quality Processes

01

Planning

Establishing measurable quality goals and ensuring absolute regulatory compliance across all laboratory departments.

02

Process Control

Ensuring peak accuracy across the Pre-analytical, Analytical, and Post-analytical phases of sample testing.

03

Quality Assurance

  • Reliability & Reproducibility
  • Accuracy in Condition Reflection
  • Regulatory Compliance

External Quality Assurance (EQAS)

We participate in globally recognized proficiency testing programs including BioRad (USA), Randox (UK), AIIMS, and CMC Vellore to ensure our results are benchmarked against the best in the world.

IQC & EQAS
RCA & CAPA